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Custom Chocolate Bar for UMass Memorial Health Care

The Challenge

UMass Memorial Health Care wanted “a small but maningfull token of appreciation from our President and CEO” to make sure they were able to communicate how important the front-line staff was to UMass and “to thank them for their incredible work to care for our patients.”

The Solution

UMass utilized Totally Chocolate to create a custom chocolate bar that includes a thank you note from the CEO printed on the wrapper. Gifting employees a delicious treat with a personal touch makes for a meaningful recognition gift that makes a statement and leaves a lasting impression.

The Result

Totally Chocolate helped the president and CEO of UMass Memorial Health Care improve our employee recognition programs by working with us to produce more than 20,000 chocolate bars each year with a thank you note from the CEO printed on the wrapper. He gives these chocolate bars out to our front-line staff to thank them for their incredible work to care for our patients.

— Jackie Kane | Sr. Executive Assistant to CEO Office
— Victoria McCandles | System CEO Communications Officer

Chocolate Belt Buckle for the Ultimate Cowboy Showdown


The Challenge

INSP wanted to promote an upcoming program. They wanted something unique that would really grab the attention of their stakeholders. They also needed to ship to multiple individuals.

The Solution

We worked with a production network to create a custom chocolate piece for an upcoming show promotion. They choose to send out chocolate belt buckles to prize winners of their program, ‘Ultimate Cowboy Showdown’. The result was a truly unique piece that highlighted their brand and generated excitement for their recipients! They also utilized our dropshipping program to send them.

The Result

It was a hit! They had nothing but glowing feedback from their recipients. Here’s what they had to say about the experience:

A big thank you to you and your team for all your help with our Chocolate belt buckle project! Your team was so thoughtful and helpful, making the entire process a breeze. The chocolate and packaging look amazing. We couldn’t be happier with the final product.

— Sierra H.

Golden Ticket Zoom Meeting

The Challenge

One of our clients wanted to drive attendance and engagement for an upcoming larger digital training event. Working with one of our Chocolate Specialists, we were able to help them develop a program based on their goals and needs. How do you get people excited about your event? Tell them there’s chocolate involved!

The Solution

First, the client sent digital invites to all of their prospective attendees with a little hook: sign up to attend, and we’ll send you a goodie box as a Thank You just for showing up. To sweeten the deal even further, one lucky participant will receive a box with a ‘Golden Ticket’ inside for a special surprise from the organizers. For a bit more fun, they had the boxes labeled “Do not open” until the event was live to add another layer of excitement. Our art team was able to take their invite design and incorporate it into a completely custom product package that made for a very impressive display.

The Result

And how did it go over? In short, everyone involved loved it. The presenters had an audience that was prepped and ready to listen, the participants were genuinely thankful for the gift and already positively associating our client’s brand with the experience, and of course we were happy to deliver a unique solution to a new challenge.

Get all the details

Chat with one of our Chocolate Specialists and they will help you create a custom chocolate solution for your business

What Our Clients Say

“We highly recommend Totally Chocolate”

– Tim Cornwell, Bellwether Real Estate

"I must say that we are VERY impressed with the boxes, the cookies (so crisp), and the chocolate(yummm), and the logo imprinted (so cool to see our logo in chocolate) - and even more importantly, our clients are impressed! I don't think we can ever send regular Christmas cards out again. We've had a great experience with Totally Chocolate, start to finish. I was so glad not to have to package and ship the boxes myself. They handled everything. Polite and professional from start to finish. This will be my go-to for Client Gifts from now on."
~Rita Rosas
"I send chocolate bars out with every tax return. I have used Totally Chocolate for about 20 years now. They have the creamiest milk chocolate and my clients love the candy. I have never received the wrong item or not received my order on time. When I order in the summer, they pack the cartons with freezer gel packs at no extra charge so the chocolate doesn't melt in route. "
~William Schaeffler
"The best decision I made this year was to have you ship my packages directly to my customer list. The time-savings and hassle-free process was WELL worth the cost, which was actually quite reasonable! Thank you for suggesting that and taking such good care of us."
~Robert T., Operations Mgr.
"You and your company are simply outstanding in the way you treat your customers – it is truly a pleasure to do business with you."
~Gregg H., Principal
"We have used you for our holiday gifts for the past 6 years and last year we tried something different because we thought our customers might like a change but boy were we wrong! They let us know that they missed the great chocolate so we are back and want to take advantage of the early order specials. I’m so glad you save the molds!"
~Penny C., Owner
""I have used Totally Chocolate for corporate gifts for hospital admin and nursing staff for over 5 years. The chocolate is delicious and ease of ordering and customer service is outstanding. This is why we keep going back year after year for another experience. They never let me down! 5 stars plus!""
~PCAA Shelby
"I have to tell you - the chocolate bars that you guys created were a HUGE HIT with our vendors and customers. Your company did an outstanding job with our logo and going that extra mile to make the exact bar we wanted. I wanted to send a note of appreciation."
~Beth W, Office Manager
""Great product at a more reasonable price than we saw from competitors. The customer service team was friendly and the design team was great! We sent them designs for the front of the bars and they were able to seamlessly copy our look and branding onto the back so we didn't have to worry about the shape of the wrapper.""
~RKL eSolutions
"Our CEO was impressed and that's what really matters. Plus your hands on approach from day one made my experience with Totally Chocolate a pleasant one."
~Ellen D., Executive Admin
""The most incredible cookies in the world! Our office truly goes crazy over these every year!""
""We were looking for the finishing touch to complement our corporate event, and Totally Chocolate was the perfect solution. We were even able to customize our wrapper to match the theme of the event! Not only are the chocolates beautiful and delicious, but the employees are so friendly and experienced. ""
~OPEIU Local 30
"My order arrived on schedule. I really liked the new design on the boxes. My sales staff tells me the chocolates are very well received by our customers. You make ordering very easy and completing my order in July is a plus for me, also. One less thing to remember during the holidays. Thanks for your great customer service."
~Pat F., Executive Assistant
"The order turned out great and I still have more of my chocolate in your warehouse, right? Your free storage is the best solution because now I have something for the last minute requests I get from the sales staff. I was worried about ordering the minimum order but now I am happy I did because it will be there all year!"
~Marcia B., Promotions and Events
"Thank you! You made our order hassle free…just what I needed. Thanks for your help!"
~Kelsey F., Executive Admin
"Great customer service!!! Delicious chocolate!! Dorene is a rock star!!! Keep up the good work."
~Regency Hotel
"I’ve ordered lots of promotional chocolate for my company. They are awesome and customize with our logo. They show me a visual picture of what we will get before we order. I get lots of compliments and I’ve referred a bunch of people. I’ve never been disappointed!"
~Elisa Barnes
"We highly recommend Totally Chocolate "
~Tim Cornwell, Bellwether Real Estate
"By the way, you are great to work with! You have been so responsive and helpful throughout this entire process. From explaining all the options given my project parameters and outlining your custom mailing alternatives to getting me samples and meeting my deadlines, you have provided excellent service. I can tell that you really care about customer service and meeting your customer needs. As a person who works with a lot of vendors, you really stand out as super stars."
~Christie H., VP Marketing
"Everything was great. The chocolates arrived a day earlier than anticipated, which was actually a huge help for our event set-up. The packaging looked sharp and our customers and fellow employees were VERY impressed. Despite the rush, you made life easy for me, and everything came out perfectly! Thank you for your help."
~Laura J., Marketing Specialist
""I have been ordering from Totally Chocolate for several years now. Each year get easier and easier thanks to their great team. We order chocolate as part of our holiday distribution to our customers. I am excited to see how happy our customers are when I hand deliver their box of chocolate. They always say they were hoping to get their annual box! Thanks for the great service and branding idea! You are TOTALLY awesome!""
~Jeanne Pierce

Some of Our Happy Clients

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