Author: Greg Posel

4 Ways to Create a Memorable Guest Experience

“We do not remember days, we remember moments.” – Cesare Pavese Guest experience (not to be confused with customer service), is the totality of interactions between a guest and hospitality service throughout the guest’s stay. “The race to own customer experience is on! Companies are recognizing the importance of delivering an experience that makes them stand…

5 Creative Marketing Ideas for Car Dealerships

  Do you want to add some octane to your marketing campaign and “drive” customers to your dealership? Keep on reading! The US is the second largest automobile market on the planet. In fact, the first three quarters of 2019 saw over 12,000,000 vehicle sales in the US alone. – (// “According to the National…

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